GenieDownloads Refund Policy

Effective Date: [07/22/2024]

1. Refund Policy Overview

All sales of digital products on GenieDownloads are final. Due to the nature of digital products, we do not offer refunds, exchanges, or cancellations once an order is placed and the digital product is accessed or downloaded.

2. Exceptions

We may consider refunds or exchanges in the following circumstances:

• Non-Delivery: If you have not received the purchased digital product within a reasonable timeframe, please contact us for assistance.
• Technical Issues: If you experience technical issues that prevent you from accessing the digital product, we will work with you to resolve the problem.

3. Contact Us

If you have any questions about our Refund Policy, please contact us at [email protected].